Posts on topic: eCorner upgrade

Tips, hints and ideas for success selling online by eCorner


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eCorner eCommerce Blog

 

Selling online is a great subject to write about as it is constantly changing and evolving. Each month new start-up businesses bring in new ideas. There are lots of opportunities to improve your online business for B2B or B2C. If you have any questions about eCommerce try our FAQs and Ideas Center or just send us a comment or email.

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Maintenance upgrade and new services available February 2017

eCorner-Stores

eCorner Planned Upgrade Outage on Thursday February 2nd, 2017

 

Please be advised that between the hours of 10:00 PM on Thursday 2nd February and 4:00AM Friday 3rd February (AEST) eCorner will be carrying out an update of our mass-hosted environment (all cloud-based online shops). The purpose of the upgrade is to update the core ePages software (to 6.17.52). During that time your website and adminstration systems will not be available.

The upgrade will be predominately for maintenance with a variety of fixes and improvements. These are aimed at creating a more stable, secure and faster system. However there are new features and services that will be added after the upgrade is complete.

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eCorner Newsletter November 2016 - Upgrade Announcement


eCorner Newsletter - November 2016

ePages upgrade, new SSL offering, the holiday 'lockdown' and suggestions for a successful sales period...

We can't believe its already that time of year again as we motor towards Christmas 2016. We'd like to take this opportunity to thank you for your support throughout the year and wish you and your family a merry Christmas.

 

1. eCorner to upgrade ePages on Thursday December 1.

 

Please be advised that between the hours of 10:00 PM on Thursday 1st December and 12:30AM Friday 2nd December (AEST) eCorner will be carrying out an update of our mass-hosted environment (all cloud-based online shops). The purpose of the upgrade is to update the core ePages software (to 6.17.46) to add new features and enable some new security features.

We understand that this is a key selling period and have ensured that the update will be as short as possible. In addition to a few minor bug fixes and functional improvements, the most noticeable change will be the introduction of HTTPS on the entire system. This will be enabled for all customers that have a private SSL certificate already installed for their website.

The purpose of this change is to further improve security and also to be prepared for next year’s PCI DSS compliance changes that will make this a mandatory requirement for PCI compliance. The added benefit is that Google has indicated that it will now rank higher those websites that SSL permanently enabled on all pages of the website, you can read more at the Google Webmaster Blog.

If you encounter any problems after the upgrade, please log a support ticket via support@ecorner.com.au and we will prioritise any upgrade related tickets.

 

2. Christmas holiday 'lock-down'

 

Over the Christmas and New Year holidays, eCorner will be effectively in a 'lock-down' mode. What that means is that we will not be undertaking any significant changes to ourservers, websites, emails or domain names. Our focus will be on monitoring and managing our hosting environments throughout the holiday period.

The lock down period will commence on Monday December 5 at 17:00 (5:00PM) AEST and will end on Wednesday 4th January at 9:00 AM AEST. All servers, systems and websites will continue to be monitored and any issues that we see will be fixed as quickly as possible. If you have a support request during that time please use the support form on our website at www.ecorner.com.au/support-form or email to support@ecorner.com.au.

 

3. New SSL offering

 

If you don't have your own 'domain-specific' SSL certificate, your website will still continue to operate as before. The eCorner cloudshops.com.au shared SSL certificate will be enabled for all pages that need security such as the registration area, my account section and shopping basket pages.

If you are running an online store without an SSL certificate we have introduced a Starter SSL which will be available for $99 / 2 years (inc GST). The certificate will be provided by COMODO. We will continue to support the COMODO Positive SSL certificate at $185 / 2 years. If you would like more information about the Starter SSL please contact us or email info@ecorner.com.au

 

4. A couple of things to think about in the lead up to Xmas...

 

There's not much time until Christmas is upon us. Have you planned the final cut off times for your business to dispatch prior to Christmas? You can check the Australia Post cut-off time at http://auspost.com.au/christmas-hours-and-delivery.html

 

What else should you be doing now?

How about an email newsletter and social media posts to your customers letting them know about the critical dates and times? You could include some product promotions or a 'free shipping' as part of the festive cheer!

A great way to extend the 'Christmas buying window' is to offer your customers a 'collection service' (if possible). That means your clients can purchase goods from you all the way up to Christmas. All you need is a new (free) delivery method to be added to your online store. Call or email your account manager if you need help setting this up.

 

5. Coming soon to your store

 

We are constantly looking for ways to help you succeed online. We've been working with our partners to bring you the following new functionality which is nearing completion. All these features will be available to all Cloud store customers as well as any Enterprise customer on ePages 6.17.41 or higher.

  • ZipMoney & ZipPay payment integration – full payment integration with both of ZipPay’s payment options for your customers to buy now and pay later.
  • Couriers Please shipping integration – direct integration with Couriers Please to calculate and facilitate shipping to your customers.
  • eWay Rapid integration – updated eWay cartridge to support all of eWay’s latest payment and security features.

If you would like any additional information, or want to look at getting any of these integrations set up for your store, please let us know.

And finally, best wishes to you and your family for Christmas and New Year,

eCorner Pty Ltd
P.O Box 938
Gladesville NSW 2111
Tel: 1800 033 845

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About eCorner

eCorner™ is an Australian provider of secure ecommerce solutions. We help organisations of all shapes and sizes to realize their ecommerce potential. We’re the master distributor for ePages™ software – a proven ecommerce technology with over 140,000 customer sites worldwide. That's why organisations like Weight Watchers Australia, Translink and The Australian Institute of Sport trust eCorner with their eBusiness. eCorner is a proud partner of the 'Stay Safe Online' Australian Government initiative. You can find out more at - www.staysmartonline.gov.au

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eCorner is upgrading again - mark the 7th April in your calendar


 

What can you expect from the upgrade?

Linkedin-upgrade_ePages_Spring2015On the evening of Thursday 7th April our systems will be taken off line so that we can perform a core software upgrade. There are numerous technical changes and improvements taking place many of which will not be noticed. These include additional security changes and a change to the version of the MySQL data base. There are also lots of new and improved features and we have covered a few of those below.

This upgrade will only impact those customers using the Cloud Web, Cloud Catalogue, Cloud Starter, Cloud Shop, Cloud Merchant or Cloud Enterprise packages. The upgrade will also impact all 30 day free trial websites. You will receive an email notification if your website is included in the upgrade.

How long will it take?

We expect the system to be off-line from approximately 9:00PM AEST until 5:00AM AEST 8th April. During this time there will be a maintenance message displayed to all of the people that visit your website.

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eCorner Announces ePages Upgrade - V6.17.28 - 20th August 2015

Please be advised that between the hours of 8:00pm on Thursday August 20 and 4:00am on Friday August 21, your eCorner service (website) will be offline as we upgrade our mass-hosted platform.

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