eCorner Newsletter - November 2016
ePages upgrade, new SSL offering, the holiday 'lockdown' and suggestions for a successful sales period...
We can't believe its already that time of year again as we motor towards Christmas 2016. We'd like to take this opportunity to thank you for your support throughout the year and wish you and your family a merry Christmas.
1. eCorner to upgrade ePages on Thursday December 1.
Please be advised that between the hours of 10:00 PM on Thursday 1st December and 12:30AM Friday 2nd December (AEST) eCorner will be carrying out an update of our mass-hosted environment (all cloud-based online shops). The purpose of the upgrade is to update the core ePages software (to 6.17.46) to add new features and enable some new security features.
We understand that this is a key selling period and have ensured that the update will be as short as possible. In addition to a few minor bug fixes and functional improvements, the most noticeable change will be the introduction of HTTPS on the entire system. This will be enabled for all customers that have a private SSL certificate already installed for their website.
The purpose of this change is to further improve security and also to be prepared for next year’s PCI DSS compliance changes that will make this a mandatory requirement for PCI compliance. The added benefit is that Google has indicated that it will now rank higher those websites that SSL permanently enabled on all pages of the website, you can read more at the Google Webmaster Blog.
If you encounter any problems after the upgrade, please log a support ticket via firstname.lastname@example.org and we will prioritise any upgrade related tickets.
2. Christmas holiday 'lock-down'
Over the Christmas and New Year holidays, eCorner will be effectively in a 'lock-down' mode. What that means is that we will not be undertaking any significant changes to ourservers, websites, emails or domain names. Our focus will be on monitoring and managing our hosting environments throughout the holiday period.
The lock down period will commence on Monday December 5 at 17:00 (5:00PM) AEST and will end on Wednesday 4th January at 9:00 AM AEST. All servers, systems and websites will continue to be monitored and any issues that we see will be fixed as quickly as possible. If you have a support request during that time please use the support form on our website at www.ecorner.com.au/support-form or email to email@example.com.
3. New SSL offering
If you don't have your own 'domain-specific' SSL certificate, your website will still continue to operate as before. The eCorner cloudshops.com.au shared SSL certificate will be enabled for all pages that need security such as the registration area, my account section and shopping basket pages.
If you are running an online store without an SSL certificate we have introduced a Starter SSL which will be available for $99 / 2 years (inc GST). The certificate will be provided by COMODO. We will continue to support the COMODO Positive SSL certificate at $185 / 2 years. If you would like more information about the Starter SSL please contact us or email firstname.lastname@example.org
4. A couple of things to think about in the lead up to Xmas...
There's not much time until Christmas is upon us. Have you planned the final cut off times for your business to dispatch prior to Christmas? You can check the Australia Post cut-off time at http://auspost.com.au/christmas-hours-and-delivery.html
What else should you be doing now?
How about an email newsletter and social media posts to your customers letting them know about the critical dates and times? You could include some product promotions or a 'free shipping' as part of the festive cheer!
A great way to extend the 'Christmas buying window' is to offer your customers a 'collection service' (if possible). That means your clients can purchase goods from you all the way up to Christmas. All you need is a new (free) delivery method to be added to your online store. Call or email your account manager if you need help setting this up.
5. Coming soon to your store
We are constantly looking for ways to help you succeed online. We've been working with our partners to bring you the following new functionality which is nearing completion. All these features will be available to all Cloud store customers as well as any Enterprise customer on ePages 6.17.41 or higher.
ZipMoney & ZipPay payment integration – full payment integration with both of ZipPay’s payment options for your customers to buy now and pay later.
Couriers Please shipping integration – direct integration with Couriers Please to calculate and facilitate shipping to your customers.
eWay Rapid integration – updated eWay cartridge to support all of eWay’s latest payment and security features.
If you would like any additional information, or want to look at getting any of these integrations set up for your store, please let us know.
And finally, best wishes to you and your family for Christmas and New Year,
eCorner Pty Ltd
P.O Box 938
Gladesville NSW 2111
Tel: 1800 033 845
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eCorner™ is an Australian provider of secure ecommerce solutions. We help organisations of all shapes and sizes to realize their ecommerce potential. We’re the master distributor for ePages™ software – a proven ecommerce technology with over 140,000 customer sites worldwide. That's why organisations like Weight Watchers Australia, Translink and The Australian Institute of Sport trust eCorner with their eBusiness. eCorner is a proud partner of the 'Stay Safe Online' Australian Government initiative. You can find out more at - www.staysmartonline.gov.au
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