Please be advised that between the hours of 10:00pm on Thursday February 20 and 3:00am on Friday February 21, your eCorner service (website) will be offline as we upgrade our hosted platform.
At the completion of the upgrade period, please check your storefront to make sure that everything is running smoothly.
On Tuesday March 4 at 10:00AM for approximately 1.5 hours we will be running a web meeting (GoToMeeting) to look at some of the new features and answer questions about V6.16.3 you can register to attend at Update GoToMeeting series.
This upgrade is moving your website from ePages V6.15.3 to ePages V6.16.3.
You can download more information about the new features as a PDF - eCorner ePages V6.16.3 Whats New.
ePages V6.16.3 includes a range of new features and a brief summary of the major components follows:
DOWN LOAD THE CUSTOM FORM GUIDE HERE.
You were informed in the last upgrade of a new feature – Forms in Content and Categories. During this upgrade the legacy version of the ‘Custom Form’ capability will be removed. eCorner developed legacy Custom Form feature locally, to help our customers build and publish custom forms. The inclusion of a new ‘Forms’ feature in ePages means that the legacy version (which eCorner had developed) is no longer required.
NOTE: If you are using the legacy Custom Form feature please ensure that you create a replacement form using the new feature in Content Category. If you are not sure or have questions please contact support as soon as possible. If your form contains date fields these are no longer supported and are replaced by text fields from V6.16.3.
eCorner have created a guide that will take you through the steps to change from the old to the new forms which you can download here.
From V6.14 ePages introduced new more modern Product Page layouts. In V6.16.3 your Product Page Layout will be automatically converted from a legacy layout style to a new layout. This will change the look of your Product Page.
Review and user testing eCorner will review and test all core functionality in the system prior to the upgrade. We take great care to ensure that there are no issues prior to the upgrade taking place, but we don’t have an intimate knowledge of possible CSS and HTML elements that may have been added to your website. We recommend that you review your website as early as possible on the morning of Friday 21st. eCorner may not be able to change custom designs and so we recommend that you advise your web designer of the upgrade as soon as possible.
In this upgrade the product detail page images will change in size. There will be 3 different detail page images 200 x 200 px - 500 x 500 px and 1000 x 1000 px. This is being done to provide better images for retina types devices. If your designer has changed the detail page image area or the area where product information and price is displayed the the change in image size may mean that your product detail page does not show correctly. If this occurs you need to contact you designer to rectify the design.
In this upgrade we will be making MasterCard's MasterPass facility available and extending the supported payment gateways. You will find a new setting in the Setting menu for MasterPass. If you use eWAY or Payment Express you can use MasterPass after the upgrade is completed. You need to contact eCorner to request a MasterPass account. You can find more information on the MasterPass information page on the eCorner website.
In this upgrade eCorner will be enabling new mobile checkout pages for our locally created payment gateway integration.
There will be no data lost from your website as a result of the upgrade. eCorner will shut down access to the system prior to commencement of the upgrade and will post a general maintenance message. The system will be fully backed up prior to the upgrade.
There is always a remote possibility that the upgrade may need to be aborted due to an unforeseen circumstance. In this situation the system will be reverted to the condition that it was in prior to the upgrade commencing. eCorner will notify you that the upgrade process was terminated. We will reschedule the upgrade for a later date.
eCorner takes a copy of the live environment and performs a number of test upgrades on that copy to test the effects of the upgrade process. These copies are only kept for as long as the upgrade process is being prepared and tested.
In the back office go to Setting menu >> Custom form settings >> General tab (see image) – if you see fields there that have been created then you can assume that you are using the legacy custom form. If you are unsure contact eCorner support as soon as possible.
NO there will be no access to any website during the upgrade process.
NO you cannot (and should not) make content changes during the upgrade. We recommend that you make no content changes from 10:00AM on the morning of the 20th February.
Yes it’s possible that your website might look different after the upgrade. This may occur if you have customised CSS or HTML that has been added to the website. If you have used an external designer we recommend you alert them of the upgrade. It is your (or your designers) responsibility to change any custom CSS or HTML on your website if it is affected by the upgrade.
You can determine what Product Layout you are using by going to Products menu >> Product types >> click on each Product type name >> Click on the Layout tab.
Refer to the image below.