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Tips, hints and ideas for success selling online by eCorner

eCorner eCommerce Blog

 

eCorner eCommerce Blog

Selling online is a great subject to write about as it is constantly changing and evolving. Each month new start-up businesses bring in new ideas. There are lots of opportunities to improve your online business for B2B or B2C.

If you have any questions about eCommerce try our FAQs and Ideas Center or just send us a comment or email.


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Business to Business Making It Work

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B2B eCommerce is one of the most rapidly expanding sectors of the online market, with an increasing acceptance and expectation that business procurement can be facilitated seamlessly online. In 2020 we saw a dramatic rise in businesses selling online to consumers as many people went online to get contactless solutions. The same occurred with B2B, many organisations moved to work-from-home strategies and that meant face-to-face sales stopped. Even as we start to move to a more normal business environment the change in strategy is not going away. We also saw some companies moving to a "Direct to Consumer" or D2C model as their traditional channels and resellers limited operations.

Business buyer behaviour has changed, influenced by online experiences as consumers, and the rapid increase of millennials in positions to make or influence purchasing decision. We have seen a more "Mobile First" approach by buyers and consumers alike.

When planning for or improving a B2B eCommerce presence, there are numerous factors to consider and tools needed to position your business for Success.

B2B_Banner

Understanding and Implementing B2B eCommerce

Electronic payments

Many Australian businesses, particularly small businesses, are now placing orders via websites and many are moving away from tradition B2B payment options (such as invoicing and credit terms) for the favourite B2C payment method - the credit card. We are also increasingly seeing the use of alternative payment methods such as buy now pay later being used by B2B buyers allowing short term business financing, as businesses gain experience in these options and they become more comfortable transacting with them. Businesses that aren’t ready to accept online payments will lose market share to competitors offering simpler, easier payment processes.

More than 70% of Australian shoppers will use or even have a preference for purchasing online. These online buyers will take those experiences to all aspects of their life, including the workplace.

Companies selling B2B are being forced to move to a contactless process and need to provide a user experience for business customers that is consistent with expectations, including providing features they have come to expected from their retail experiences like a range of payment and shipping methods, account personalisation and simplified purchasing processes.

Easy purchasing

Buyers are looking for fast and secure online ordering and payment solutions that can be tailored to their buying process. Providing tools to allow B2B purchasers to manage their orders, shopping lists, and/or quotes puts them in control of their procurement processes allowing for easier approvals and regular and simplified reordering.

Automating account pricing and quotes

Leading from the above is the need to be able to tailor the purchasing process for your B2B accounts, including tailoring pricing and discounts for their specific purchasing needs. Technology to allow the merchant to configure accounts specific pricing lists and provide tailored quotes, often integrated with back office systems, can be the solution. Quotes can be tailored according to set rules to provide error-free pricing that takes into account variables such as quantities, product margins, discounts, customisation, and optional features.

B2B_TransactionsMobile first strategy

The vast majority of shoppers will immediately turn to Google to search before any other source for product research. Most buyers will now conduct online research before making their purchasing decision. Over 80% of buyers use their smartphone at work and in excess 60% of online purchasing research is now done using mobile devices, so it is essential for B2B eCommerce sites to be responsive for smart phones and tablets.

Enabling B2B marketplaces

While the US and others are already accustomed to the likes of Amazon Business and eBay offering specific B2B marketplaces, this trend is just beginning to grow in Australia. More and more B2B businesses are seeking a way to get their products in front of potential purchasers, and the marketing power and search engine dominance of these major marketplaces makes them the perfect tool to develop a presence for your products.

A carefully considered strategy around product placement and availability across platforms like Google Shopping, Amazon and eBay can often be more effective than an equivalent effort on PPC (pay-per-click) advertising like Google Adwords for B2B vendors.

Custom Business Portals

Personalisation has been common in B2C for some time. Companies are now looking to find that same personalisation from their suppliers. Customer accessible secure portals that allows for fast purchases from a pre-defined catalogue are a competitive advantage. These allow management of the business negotiation and buying process by controlling products purchased and also adding in workflow with purchase authorisation.

Sales Representative and Operator Portals

Like Custom Portals for clients internal sales staff want the benefit that going online can bring. Sales staff, help desk and in-house sales can be completed online in a more streamline process using Operator Forms. By providing a secure access to an online portal orders can be created and managed along with client order history and management levels of authority.

Direct to Consumer (D2C)

D2C has been a market pivot for many traditional suppliers and distributors. It has enabled traditional B2B only companies to expand their market base by using existing supply chains and logistics. D2C has been seen as a lifesaver for many agri-businesses and primary producers that have been restricted during the COVID crisis. But like other innovations we don't see this changing moving forward.

User Account Capability

Businesses need generally to pay based on invoice (although as noted above, the use of credit cards and electronic payments is rising). The user accessing the B2B site to place an order needs to have their credentials verified via a user name and password. This will allow changes in the user experience and information available to access, including tailor pricing and/or catalogues specifically for the registered user.

Customer Groups

Every user that has access to the B2B website needs to be assigned certain capabilities like allowed payment methods or special pricing. Customer Groups allow the site owner to manage this tailored experience for each user that can control their actions in the website. Customer Groups are also used for marketing and promotional purposes. A Customer Group might be one company (and its employees) or a group of companies.

Customer_groups

In some cases, the business will want the site closed, or pricing hidden, to anyone who does not have credentials to log in to the website. In this case only limited content such as a home page marketing message or simplified product catalogue is seen by the general visitor who might try to access the site.

Special Pricing or Price Lists

B2B customers rarely use the recommended retail price (RRP), and may be discouraged from your site if they are shown full retail pricing.

Most B2B systems will have multiple prices for each product with a specific price, discount or markup assigned to a specific customer group. While most people understand the concept of RRP and discounts, it is becoming increasingly common that B2B sites do not deal with RRP at all. The base price is instead set by the manufacturers wholesale price and the price to each customer is based on a "mark-up" or a percentage increase to the base price. B2B systems have to be flexible to handle many different pricing scenarios with both bulk or value-based discounting at a product level.

Price_lists

Multiple Currencies, Countries and Languages

Many businesses sell internationally and need to be able to present their products in different currencies and languages. Internationally eCommerce is booming with huge growth markets like China and the south east Asian nations looking to Australia for quality products. Allowing your site to be quickly and easily switched between multiple currencies and languages improves the user experience for international buyers, increasing the likelihood of engagement and conversion.

Get a Quote rather than Buy a product

Due to internal procurement processes, most businesses need to get quotes and issue Purchase Orders (POs) before buying a product.

A B2B solution needs to reflect the business processes that most companies use. Once the correct product (or products) have been selected the customer should be able to request a quote online and if acceptable return with a PO and complete the checkout process.

Quote_menu

To be effective and seemless, a B2B eCommerce solution has to be able to handle the negotiation electronically and the merchant needs to be able to update and reissue a quote in real time.

Quotes

The B2B eCommerce solution should also provide all the information necessary for you to properly determine reasonable pricing for your quotes including relevant purchase costs, availability of stock and/or the cost of shipping.

Supplier Inventory Data Feeds

Many businesses and distributors have the products that they sell shipped directly from the manufacturer or distributor warehouse (this has become commonly known as ‘drop shipping’).

The available stock and price might change daily and there may be many different warehouse locations across multiple suppliers. Accuracy in price and availability is essential as often margins can be slim. Updates from data feeds provided by your suppliers need to be automated to update when changes occur to avoid sales which are below cost or unable to be fulfilled.

datafeeds

Just as critical to the success of many B2B systems as the ability to automatically accept data feeds is the ability to create similar data feed files from your B2B system that are sent to the businesses that might resell your products.

Own_feed

Restrict Content by Customer Groups

There may be some content on the online store that is not open to just anyone accessing the site. This might be access to specific product information or assets or it could be marketing information that is confidential to business partners. B2B sites need the ability to restrict access to content by Customer or Customer Group.

Supplier Purchase Orders

Businesses sell products that might come from many different suppliers but when a company is ordering those online from a B2B website they expect the total order to be fulfilled. In the B2B environment, the system needs to differentiate products from different suppliers that are in the same order. When the order is created the system then creates multiple sub-orders and purchase orders to go to each supplier or warehouse.

Integration and Customisation Essential

If the business running the B2B website is substantial and handling 1000's of orders and maybe 100,000's of products then integration to back office and third party systems is a key factor of success.

Most larger businesses will rely on back office systems like ERP, CRM or accounting systems to manage the business overall, and will have a range of 3rd party suppliers managing everything from logistics to payment automation. The ability for the B2B website to integrate seamlessly is essential to ensure efficient operations.

This also extends to the user experience of your B2B buyers, the ability to build custom functionality and to modify the existing functionality and user experience is essential to engage and convert potential shoppers in much the same way as retail B2C stores. You may also need to manage payments, logistics or commissions on behalf of your resellers and need to tailor the order process and reporting to capture and fulfill those requirements.

Website Design

B2B websites still need a great user experience and a mobile friendly and responsive design. Business buyers expect the same quality of experinece online as any consume might expect. So when building your B2B website make sure that you get the user expectation and user experience correct. You can find out more about website design at our recent blog.

eCorner can tailor any of our Enterprise packages specifically to your business needs to ensure both your shoppers’ experiences and your back office processes are as seamless and effective as possible.

Of you would like further information please contact eCorner.

Free Consultation and Quote

 

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Upgrade Information for 6th April 2021

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Planned Upgrade 6th April 2021

The mass hosted environment including Cloudshop Base and the newer Now platforms will be upgraded starting at 3:00 PM AEST Tuesday 6th April.

Most changes will relate to the Now system. However there are some changes to the core technology being used and bug fixes that have been applied to both versions in this upgrade.

The upgrade process will take approximately 4 hours to complete. We recommend that you make no content changes to your website / online store after 3:00 PM on Tuesday 6th April until 8:00 PM AEST.

How do you know which version you use?

The login screen is the best way to identify the version as Base and Now have different administration login screens. If you use the following login screen then you are using the Now version.

now-log-in

 

Facebook Business Integration.

The new Facebook Business Pixel integration allows you to connect your online shop to your Facebook business page.

facebook-pixel

Customer Groups

This upgrade introduces Customer Groups to the Now platform. These will not be available in all packages. Customer Groups will enable merchants to setup full Business To Business (B2B) capability when linked with Customer Specific Pricing.

customer_groups

 

Customer Specific Pricing

You can create customer specific pricing using Customer Groups. This allows the store to setup complex pricing rules that allow full B2B operation.


customer_specific_pricing

Logo editor.

The logo has moved from Settings to a new editor that allows the manipulation of the logo image and placement within the header. The logo can now be cropped and resized. You can also set to display the logo and shop name or just one or the other.

logo-area-editor

 

Language selector.

 

If the store supports multiple languages, you can now create content in each language and also set the default language.
 

language_selector

More content elements and new element selection.

There are now more Content Elements to allow for more page layout options. The selection of elements has been summarised into groups depending on usage.

rearranged_elements

 

Buttons with link in content.

You can now create formatted buttons within content to better present call-to-action links.

button_in_content

New colour picker.

 

More options are now available to change colours in content and backgrounds. With that comes a simple colour picker.
colour-picker

 

Change content background colour.

edit_background

 

New theme selection.

 

As new themes are added the process of selecting and changing themes has been simplified to ensure that the active theme is not accidentally changed.

themes
 

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Responsive eCommerce Website Design Update

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Time to refresh your business website.

Web design and user experience can play a significant part in the success and growth of your online business. You need a design that reflects your brand and one that works across a range of platforms, browsers and devices. You might not know it but eCorner has an in-house design team that can work with you to create the ultimate design!

Online Sales Growth

We’ve seen online sales grow significantly over the last 12-18 months as people shift more towards contact-less trading. The largest growth area that we’ve seen is in mobile sales – that is online purchases made by mobile phones and tablets.

The way in which your website displays and functions on mobile devices is extremely important. It should be “responsive” meaning that it will automatically adapt or respond to the type of device (laptop, tablet, mobile phone etc) that is accessing the site and display the appropriate design.

Design Update Packages

eCorner has some outstanding new design themes that we can tailor to your needs or we can create a custom theme just for your website and online store. You can get a new responsive theme installed from just $1,400.00 or a customised theme from just $2,000.00. eCorner will provide a quote for you based on your initial brief.

Once the new design is installed eCorner will assist to optimise the website and look at key settings and search engines factors. Contact us now for a free consultation and quote.

We’re including some recent design projects to give you an idea of what can be achieved for a very modest investment.

XCHANGESPORTS

Xchange Sports were moving from another platform and needed a website design that would reflect the brand and provide a great user experience.

"We have been very happy with our new website. It looks professional and very easy to navigate. Our experience with the customer service at eCorner has been great. They handle things very efficiently and are available for any questions we have. We will be pursuing future web projects with them and highly recommend them to anyone in the market for a professional website."
Anthony Kotarac, Xchange

Screenshot_2021-03-03_Xchange_Sports_Australia

EABOOKS

Engineering Australia Book Shop, EABOOKS, wanted to update and modernise their design while maintaining the corporate and professional look and feel.

“eCorner were so easy to deal with. We gave them a brief and their design team did the rest. We’re thrilled with the final result”
Elena Vvedenskaia, Engineers Australia

Screenshot_2021-03-03_EA_Books

CAPITOL COMPUTERS

Capitol Computers is a Sydney CBD based IT Reseller. COVID saw their city based shop impacted and sale had to quickly move online. The project objectives was to update the look and feel with improved graphics and branding while providing a platform to support over 100,000 stock items.

Screenshot_2021-03-03_https_www_capitolcomputer_com_au

HSV LIONS DEN

Suttons Automotive moved to a new ERP system and web platform. They wanted a design that reflected the brand and provided a easy and safe portal for members and Holden lovers to shop and buy online. Important was to ensure a fully mobile friendly website.

Screenshot_2021-03-03_hsvlionsden

Mobile Responsive Design

Over 70% of ecommerce sales now come from mobile devices. But many online store operators still see the desktop as the main view of their website.

Mobile responsiveness refers to how well a website runs on a mobile device with a smaller screen, such as a smartphone. Mobile responsiveness is important for online retail and ecommerce websites as more consumers are searching and buying using their mobile phones. What makes mobile responsiveness possible is the design used on the website.

Design for mobile devices needs to take into account important features to improve usability:

  1. Size and complexity of the web pages
  2. Size of images displayed on mobiles
  3. Simpler touch navigation
  4. Use of focused icons and not long text links
  5. Reduced text in conversions
  6. Simpler basket process

The design and layout of your website will change when viewed on mobile devices and the design elements will be simplified. But the full functionality of the online store needs to be retained.

xchangesport-mobile

Mobile Menu and Search

The website menu allows the consumer visiting the website to browse and find the products that they want to view and buy. So you need to make the process as easy as possible. But the reality is that over 80% of visitors coming to a website on smart phones will use search and not category browse to find what they need. So when transitioning from desktop and tablet view to mobile phone view the category menu will take less landscpe and the search bar should be more focused for visitors.

But with large websites with thousands or categories, browse just may not be practical and so the search capabilities need to be intuitive and fast. Predictive and filtered search results are essential on mobile devices.

capitolcomputer mobile menu
responsive search results
 

What is the next step?

Getting a new design for your website and online shop is a easy process but does need your input. eCorner will provide example designs and recommendations based on what best fits your business. Designs mockups are created on a testing version of the website so that it can be reviewed without impacting the production website. When the design is approved we schedule, and agree, a time to update the production website. This typically is a fast process and does not impact the website operation.

eCorner deliver a number of new assets as part of the update and provide additional training and documentation to assist in understanding any custom areas.

Graphic design deliverables

  • eCorner provided responsive theme, modern and fully responsive on all devices.
  • Recommendations for banner, background, and icons.
  • Create and upload promotional carousel images for the homepage with call to action and links.
  • Styling for header, footer, sidebar elements, buttons, headings, tables, navigation, search bar and social media integration.
  • eCorner will recommend, create and design calls to action such as search, phone & email links, guarantees, newsletter subscription, a share box, promotional products, wish-lists, ratings, product recommendations.
  • We provide three rounds of client review modifications based on feedback for basic themes and there may be additional for more custom designs.
  • Create standard page layouts as per theme to suit existing content.
  • Modify the colours of the theme as required to fit with business branding requirements and logo.
  • Provided licensed fonts using Fontawsome with style and colours to match the rest of the design.
  • Provide a body and content font based on modern web fonts.
  • Theme includes styling for header, footer, sidebar elements, buttons, headings, tables, navigation, search bar and social media integration.
  • Basket and Check out based on Individual Steps method with design updates to match the rest of the website.
  • Consolidate category structure if required for main menu by creating links (sub-categories) to existing categories. The original categories will remain unchanged but maybe hidden from the main menu.
  • Provide updated layouts for search results with predictive and filtered search for all devices.
  • Update layout of registration and account pages with cleaner structure.
  • Training and documentation.

Design update quotes and reviews

eCorner will review your existing website design and provide a quote free of charge, just contact eCorner to request a free consultation.

Free Consultation and Quote

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Setting Up Tax for International Locations

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International Tax - Online Sales Setup

Many customers sell internationally, and some jurisdictions are now enforcing the payment of local tax for online sales from other countries. Recently New Zealand made that change

Online Store Setup

You need to setup a new tax area for the UK and set GST to 20% for that tax area:

The method of making  the changes is similar in eCorner NOW and eCorner Cloudshops.

eCorner NOW Platform

now-tax-settings

eCorner Base or Cloudshops Platform

base-tax-settings

  1. Settings menu >> Tax calculation >> Tax matrix >> Tax area – add a new tax area for UK

    Tax_areas

 

  1. Settings menu >> Tax calculation >> Tax matrix >> Tax area >> Assignment of countries – find the UK and assign to Tax area “UK” as created above

    assignment-countries

 

  1. Settings menu >> Tax calculation >> Tax matrix >> Products – find the new Tax area and set the GST to 20%.

    taxmatrix-products

 

The examples assume that the tax model is GST included and that all products include GST. Check that GST is included in products at:

 

  1. Products menu >> Products >> select and open any product >> List prices, Order unit, Tax class section >> Tax class – this should show GST.

    product-gst

    NOTE: If the default Tax class is No GST (0%) then the UK VAT 20% needs to be added to that Tax class.

NOTE: The term “VAT” will not show in the order documents but rather it will be “GST” as per Australian tax requirements.

More Information on UK VAT

You can find more information about registering for VAT and requirements at:

https://www.gov.uk/vat-registration/when-to-register

https://www.austrade.gov.au/contact/faqs/i-want-to-export-my-product-to-the-eu-including-uk

https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021

At the moment there is no feature that enables UK VAT to be limited based on order value. Once setup as above 20% tax will be applied to all orders. In most cases you can remit the VAT collected to your logistics provider to cover the VAT at the border at time of importation.

 

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Christmas and Holiday Period Support 2020

Christmas_2019_FB

News and Update

Christmas and Holiday Support

Please be advised that eCorner will be operating with restricted hours and support from Monday the 21st of December, through to Monday the 11th January. During that time all servers and systems will continue to be monitored and managed. If you have a technical support issue during that time please email support@ecorner.com.au and our technicians will prioritise and respond accordingly.

Please note that we will not be making any changes to our systems during this period or commencing any new development projects. Any change requests that we receive, which are not business-critical, will be delayed until we return to normal support operations.

Holiday Support Request

Our technical support team will be working reduced hours over the holiday period however all critical support requests will be investigated and resolved. Please ensure that you email support@ecorner.com.au or use the online support form - REQUEST SUPPORT.

Starting a Free Trial

You can still start a free trial during the holidays, our support elves will create the store and send it to you immediately. The free trial is a fully functional ecommerce website with an integrated online shopping cart using the latest version of our ecommerce platform - eCorner NOW. If you like what you have done in the free trial we can easily change it to a package and you can launch your own online business. You just need to let us know within the 30 day trial period. During the trial you have access to our full technical support services so let us know if you have any questions.

Start a 30 Day Free Trial eCorner NOW

Wagtail Version 4.5

WagtaileCorner has recently updated Wagtail Analytics and Reporting to version 4.5. This release has a number of improvements and new features.

  • Improvements in creating sub-administrators
  • New integration to MailChimp. This allows customer records from the website database to be synchronised with MailChimp.
  • Improvements in the cart recovery feature
  • Improvements to the reporting capabilitiesREQUEST MORE INFORMATION

Shipping Estimator Improvements

delivery estimatorWe've been working on an updated version of our Shipping Estimator and we're happy to announce that it's ready to be released. It's already been installed and tested on some customer sites in beta mode and will be rolled out across all of our systems shortly. The new version allows for the estimator to be embedded into the product detail page. There is an new tab in the delivery settings to allow features to enabled or disabled.

Wishing You all a Merry Christmas and Happy New Year

2020 has been a crazy year and we've seen many changes. The ecommerce market has grown significantly as a result of the restrictions imposed on us by COVID. As we move through the holiday season and into the new year we hope that you all have a positive and exceptional 2021.

What's Coming Next Year

eCorner continues to improve and grow our products and services. We will be doing further upgrades to the core capabilities of our eCommerce solution throughout 2021.

Merry Christmas and Happy New Year from eCorner

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How much does it cost to start an online store?

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While we are still in the influence of COVID19 more people have turned to online stores for everyday purchases. Retailers and wholesalers have both seen a significant drop in face to face business and a dramatic rise on online commerce. There are many people right now thinking of selling online due to the current covid-19 pandemic and the resulting impact on busines. Small to medium sized businessed may have limitations in opening and operation hours for their stores and offices. But online sales operate 24 hours a day and 7 days a week all year around. eCorner is trying to help small business with our eCorner Now Platform which is the easiest way to start an online store.

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Start selling online - it's not so scary

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Starting Online
Is Not So Scary

Start a Free Trial
 

eCommerce Online Stores that won't scare the pants off you

The eCorner Now platform enables you to set up and run an online shop in the cloud without hiding from the bogeyman. With an friendly shop solution you are equipped with everything you need to sell online successfully and fight off the demons.

Don't worry about that BlackCat with eCorner Now shops . eCommerce that is cloud-driven meaning they are always up-to-date and running smoothly with no hidden gremlins. Automatic and free updates ensure maximum security and convenience. You won't need to hide under the bed, you can take advantage of many resources, support materials and additional services to grow your online business.

Discover the ecommerce platform: eCorner Now and #staysafe this Friday

 

Get started with ease

 

Beautiful and modern designs

 

Convenient drag & drop editor

 

Powerful portal for shop management

 

Fully responsive for mobile devices

 

Sell on marketplaces (e.g. Amazon, eBay)

 

60+ apps & services (e.g. PayPal, Amazon)

 

Preconfigured for search engines

eCorner Now

  •   Sell to consumers
  •   Secure, Australian hosting
  •   Fast and easy setup
  •   25+ Free Themes
  •   0% Transaction Fees
  •   Product variations (size, colour etc.)
  •   Multi-channel (eBay, Amazon, Facebook)
  •   Accounting by Xero*

* Xero account needed

eCorner Now Small Business

 
$49/mth**
  • 2,000 Products

** 30 day free trial

eCorner Now Retail

 
$99/mth **
  • 10,000 Products

** 30 day free trial

eCornerStores

Powered Bynew-epages-logo_164px

eCommerce Websites trusted by over 150,000 businesses worldwide

AUD inc GST eCorner Now Small Business eCorner Now Retail
Billed Monthly $49 $99
Transaction fees** 0% 0%
Order volume/revenue limits No No
Australian based    
On-boarding call    
Free training    
Personal support (phone or email)    
Number of products 2,000 10,000
Product variations (like size & colour)    
Bandwidth Unlimited Unlimited
Apps    
Multi-channel (eBay, Amazon, Facebook)    
Comparison shopping feeds (e.g. Google Shopping)    
SEO Optimisation    
Wagtail Enhanced Reporting    
Accounting (Xero)***    
Australia Post    
Payment gateways eWAY, PayPal, Stripe, Afterpay eWAY, PayPal, Stripe, Afterpay
 

Plan features comparison

All plans are Australian based, have 0% transaction fees**, no Order volume/revenue limits, unlimited Bandwidth and free training webinars

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

  • eCorner Now Small Business 2,000
  • eCorner Now Retail 10,000

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

  •   eCorner Now Small Business
  •   eCorner Now Retail

NOTE: **Transaction fees may be charged by payment provider.

NOTE: ***Integration with 3rd party systems is included free but you may need to have accounts with the service providers.

Rapid eCommerce Success

Fast and Easy Setup

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A Very COVID Christmas

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Step up for your holiday sales but be prepared.

"Yeah OK, but there's still 50 days till Christmas so don't hassle me!" Is this what you're thinking? What impact will COVID have on Christmas and the holiday period sales?

Holiday sales normally start to really ramp up as we get closer to Christmas but there are definite peaks along the way. That can mean great opportunities for online retail. It starts early and builds up until we've exhausted our bank accounts in early January. But this year sales have been booming for most online retailers and stock supplies have been a major issue. So planning is more important than ever.

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eCommerce Security in Troubling Times

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eCornerAssist_news_header

 

eCommerce Security - Did you get a virus?

Each stolen record costs retailers A$250 on average in the event of a data breach, but the loses can be much greater. and this figure is on the rise. Financial loss can be compounded by loss of trust which is much harder to recover. Cyber security should therefore be front-and-centre for any business operating on the Internet, and we are regularly asked to advise on how to manage and mitigate the risks of operating online. Covid-19 and ISO has delivered a new focus on this old issue. More people are buying online, some for the first time, and merchants are stretched to support the new activity. Hackers see this as a field day for malicious activity.

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eCorner covid-19 Information, Actions and Response

eCorner COVID-19 Actions and Information

To our customers and business partners:

We thought it was important to get in touch regarding COVID-19 and shed some light on how we are adapting to these new business conditions. eCorner has already implemented a range of contingency plans to make sure that our software, services and infrastructure will be available in the event of a complete office closure. We’ve already set up Virtual Private Networks and prepared remote access for all of our staff members so that we can continue to operate as normal in the event of a complete office closure.

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