Setting Up International Shipping and Regions

Australia Post has both domestic and international shipping options. However these must be set up as two separate shipping methods. Shipping methods can be assigned to specific countries using the “Regions” capability in ePages. We will go through each of the steps to setup the settings needed to ensure that your international customers get the best experience in the guide that you can download.

Setting up international shipping methods take 5 steps to complete:

1. Tax settings  for international
2. Country settings – to enable the display of multiple country names
3. Region settings – to group countries into regions
4. Creating multiple shipping methods
5. Assigning shipping methods to Regions

You may have already setup your online store for international tax and countries so in that case you do not need to repeat steps 1 and 2.

Why is International Shipping important?

If you have not setup an international shipping method on your website but allow orders of overseas then you may be in a situation where you will have an incorrect shipping cost added to an order. If you want to accept international orders then it is a very good idea to correctly setup the shipping methods.

The countries that you want to sell and ship to should be specifcally selected. When you are adding countries to your online store these is an ability to add all countries. However we recommend that you exclude those countries where it will be impractical or unlikely that you would sell or ship products. By excluding the country from the list the customer will not be able to select their specific country and will not be able to complete checkout.

You can download the complete guide to international shipping from our website - just click here for the International Shipping Setup Guide.