eCorner's office will be closing for the holiday period from 12 Noon on Tuesday 24th December and re-opening on Monday the 6th January. During that time all servers and systems will continue to be monitored and managed. If you have a technical support issue during that time please email email@example.com. Our support technicians will be working during the holidays.
Holiday Support Request
During the holiday period we we'll be working limited hours however all important support requests will be investigated and resolved.
Please ensure that you email firstname.lastname@example.org or use the online support form.
During January 2020, we'll be undertaking a series of software upgrades to bring our systems forward to the latest software versions. These upgrades will have very little visible impact on your stores, the main purpose of the upgrades is to ensure all the security services are up to date.
eCorner has completed the new Shippit(www.shippit.com) delivery method integration. The guide below contains a list of supported shipping services or providers.
Shippit is now installed on our systems. You will need a Shippit account to use the Shippit system. Shippit allows you to print labels and create tracking for your shipments. Get more information about Shippit from their website.
If you have a Facebook business Page, you can add a shop. You can use this section to list products you're selling and connect with more customers on Facebook. The existing integration between the online shop and Facebook has been depreciated as Facebook changed the rules and integration methods. The new method uses Facebook's own built in Shop capability. If you use Google Shopping you can utilise the same data feed for your Facebook Shop.
New Australia Post integration for shipping calculations is now being tested and will be live soon. eCorner has rebuilt the Australia Post integration using the latest Australia Post shipping and tracking APIs. There are a range of new features included in the latest update to our support for Australia Post. Download the New Australia Post Guide here.
Access to Australia Post and Startrack account pricing (including eParcel rate tables)
Improved cubic weight calculations
Authorisation to leave confirmation in the checkout
Australia Post shipping insurance
A development project is now underway to enhance the support for Australia Post with the ability to create your Australia Post labels, consignments and parcel tracking.
As some of you might know, Google Shopping and Google Ads are part of the Google Search Engine Marketing (SEM) services. Google Shopping allows you to show your products in Google search results. Both of these are paid services that work on a cost per click or conversion basis. But there are many good reasons to upload your products to Google.
Google Merchant Center is a portal that allows you to setup an automated upload of your products to Google. It is the backbone of Google Shopping. But it will also review your product content and can provide very good insight to how your products will sell online.
eCorner provide a free and simple set of Product Portals integrations, including Google Shopping, that help you get your products to online search marketing services.